Delivery Rates

 

Mainland UK

£3.95

Standard Delivery

Small items can be dispatched within 24 hours for delivery in 2-3 working days.

£7.95

Express Delivery

Orders are dispatched within 24 hours for next working day delivery. Please note there is no Saturday delivery listed but this can be arranged if required, just get in touch!

Please allow up to 2 days for delivery.

Non Mainland UK

£14.95

Applies to Northern Ireland and the following postcodes:-

AB37, AB38, AB44, AB45, AB53, AB56, CA18, CA27, HS1, HS9, IM, IV14, IV28, IV30, IV32, IV36, IV40, IV56, IV7, IV9, IV12, KA27, KA28, KW, LA15, LA23, PA20, PA21, PA38, PA41, PA42, PA49, PA60, PA61, PA78, PA80, PA88, PH17, PH26, PH30, PH44, PH49, PH50, TR21 AND TR25.

Please allow up to 3 working days for delivery.

International Delivery

EU Customers

At the checkout, please enter your delivery address and select the country for delivery in the drop down list. The shipping cost will then be added to your order and you may proceed to payment.

Non EU Customers

Please email info@oggetto.com with details of the items you wish to purchase along with your delivery address, including postcode. We will deduct VAT from your order and advise of the shipping cost. Should you wish to proceed you may click on a buy it now link which will take you to the checkout. Please be aware that you may be charged import duties and taxes when the shipment arrives in your country and these will be your responsibility.

Please allow 3 - 7 working days for delivery.

Please note

All UK deliveries require a signature and shipments via express delivery can also be tracked. We will email to let you know once your order has been dispatched. Orders placed during a weekend or on a Bank Holiday will be processed the next working day.

Returns Policy

 

We hope you are delighted with your purchase. If for any reason you are not completely satisfied please let us know by emailing returns@oggetto.com within 7 days of receiving the goods and returning them to us within 14 days of receipt.

We will provide you with a refund as long as the goods are returned to us in a saleable condition - unused, undamaged, in perfect condition and with the original packaging. Please note: the delivery cost for sending returned goods is payable by you and we do not refund the original delivery charge.

The goods will be your responsibility until received by Oggetto. You will be responsible for all costs relating to their return except where the goods being returned are faulty or damaged. If returning the goods by post, we recommend you obtain proof of posting as we cannot accept responsibility for goods lost in transit.

Larger items may need to be collected by our courier. If this is the case we will send you an e mail with a returns label. You will need to contact the courier to arrange pick up or if you would prefer, drop off at an access point near you. We will then deduct the cost for this from your refund.

Our address for returns is :-

Oggetto
Unit 2a The Old Aerodrome
Higher Woodsford
Dorchester
Dorset
DT2 8BL

You will receive an e mail to confirm receipt of your return and a further e mail to confirm your refund has been processed.

The returns policy is not applicable to custom designed or bespoke item(s) where returns and refunds are not offered.

Please note refunds will not be given for import duties and taxes in the case of shipments outside the EU.

Returning damaged or faulty goods

We take great care in ensuring your order is well packed when it leaves our warehouse. In the unlikely event that any items you receive are damaged and/or faulty, please contact us immediately on:-

+44 (0)1305 881010
returns@oggetto.com